Once that’s done, the process is complete, and you’ll be free to enjoy your new device. Once you’ve purchased that new phone and confirmed that it’s usable, you can either take your device to a Sprint store and have them swap you over, or you can contact them via a landline or their website and do it yourself. Still, though, switching is relatively easy as long as you make sure that the new phone you have is one that is compatible with Sprint and their CDMA-enabled network. While this would be another nice option to have, it’s not on the table if you want to stick with Sprint. SIM cards are freely swappable with some networks, like AT&T, T-Mobile, and some others, if the same manufacturer made the devices. SIM cards are only for access to the LTE network, which the company doesn’t use. Why can’t I just do that with two phones on the Sprint network, assuming that the same company made both devices?Īs it turns out, that won’t work with Sprint. I’ve heard that with some cellular service providers, I can simply switch out the SIM cards between two phones, assuming those cards are compatible. That’s why it’s so much easier if you can read it off of the packaging. The only issue is that with some phones, that number might be somewhere inside the device itself, and you don’t want to have to go through the trouble of opening it up to get to it. However, each phone also has that number somewhere on the physical device. That’s what you’ll be looking for on the packaging. If you try this activation process with a cell phone, then it won’t work.ĭuring the process, you’ll be asked for the new phone’s ESN, the electronic serial number. Make sure that you’re doing this on a laptop, desktop, or tablet. There is a yellow tab that says Activate Your Phone. Have the new phone’s box handy just in case you need any of the information there. You should see an option there to activate your phone replacement. Under Activate at the top right-hand side of the screen, there is a dropdown menu. Once you have your new phone, make sure that it is all set up and fully charged. How to Swap to a New Phone on Your Sprint Account? The last thing you want is to purchase your new phone and then find out that it won’t work with Sprint. If you’re not sure about the kind of new phone that you want, then contact Sprint through the help number on their website or via Live Chat before you buy it. Remember that GSM and CDMA are two competing standards, so their devices are not interoperable. If your new phone is CDMA-equipped, then the chances are high that the model will be acceptable. Sprint uses CDMA technology in their phones, as does Verizon and some others. Sprint’s network happens to be one of those. Some phones are equipped with this technology, and if they are, then they won’t work on certain networks. GSM is the global system for mobile communications. There are some phones that aren’t going to, and the reason is that they are GSM compliant. If you don’t buy your phone through Sprint, though, then what you have to be sure of is that the new one that you got works on their network. What is the Difference Between GSM and CDMA? You could go through a brick-and-mortar electronics store, or there are various online outlets and entities that will sell you a phone. If you don’t want to go through Sprint, then you have many options as to where you can purchase a new phone. You can purchase or lease one through the company, or you can buy one elsewhere. In the case of Sprint, what you’ll want to do first is get yourself the new phone. When you want to switch phones but keep the same cellular network, the steps are going to be similar regardless of which company it is.
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